Storage Maida Vale Health and Safety Policy
Storage Maida Vale is committed to maintaining a safe and healthy environment for all employees, customers, contractors and visitors. This Health and Safety policy sets out our approach to identifying, managing and minimising risks associated with storage, removals and related activities carried out on our premises or on behalf of our customers.
Policy Statement and Objectives
Our objective is to prevent accidents, injuries and work-related ill health by providing and maintaining safe working conditions, safe systems of work and a safety-conscious culture. We aim to continually improve our health and safety performance through regular review, training and active cooperation with all those who use our services.
Senior management accepts overall responsibility for health and safety and will ensure that adequate resources are provided to implement this policy effectively. All employees and contractors are expected to take reasonable care of their own safety and the safety of others who may be affected by their actions.
Legal Duties and Responsibilities
Storage Maida Vale will comply with all relevant health and safety legislation, approved codes of practice and industry guidance applicable to storage operations, handling of goods and removal services. We will keep our procedures under review to ensure they reflect current legal requirements and recognized best practice.
Managers are responsible for implementing this policy in their areas of control, conducting risk assessments, enforcing safe working procedures and ensuring appropriate supervision. Employees must follow instructions, use equipment correctly and immediately report any hazards, accidents, near misses or unsafe conditions to their supervisor.
Risk Assessment and Safe Systems of Work
We will carry out suitable and sufficient risk assessments for all significant hazards associated with our storage and removal activities. This includes manual handling, loading and unloading vehicles, use of trolleys and mechanical aids, stacking and storing goods, vehicle movements, working at height, use of equipment and interaction with customers on site.
Control measures identified through risk assessments will be implemented, monitored and reviewed regularly. Safe systems of work will be developed for key tasks such as moving large or heavy items, packing and unpacking, use of lifting aids, route planning for removals, and managing access to storage units and loading areas.
Manual Handling and Use of Equipment
Storage Maida Vale recognises that manual handling is a core element of storage and removal activities and a common cause of injury. We will minimise manual lifting where reasonably practicable by using mechanical aids such as trolleys, dollies, sack trucks and other handling equipment.
Employees involved in manual handling will receive appropriate training in correct lifting techniques, team lifting, load assessment and use of equipment. All handling and lifting equipment will be selected, maintained and inspected to ensure it is safe and suitable for use.
Vehicle Safety and Loading Operations
Where vehicles are used to support removal or collection and delivery services, we will implement safe procedures for driving, parking, loading and unloading. Loads will be secured to prevent movement during transit and to avoid risk of injury or damage when doors are opened.
Designated loading and unloading areas will be used where possible, and vehicle movements on site will be controlled to reduce the risk of contact with pedestrians. Drivers and porters must follow agreed traffic routes, speed restrictions and signals when operating in and around our premises.
Emergency Procedures and First Aid
Emergency procedures, including fire evacuation and response to serious incidents, will be clearly communicated to all employees and made available to customers and visitors. Fire exits, escape routes and assembly points will be kept clear at all times and appropriately signed.
Suitable first aid arrangements will be in place, including trained first aid personnel and correctly stocked first aid kits. All accidents, injuries, near misses and dangerous occurrences must be reported and recorded so that they can be investigated and lessons learned.
Housekeeping and Site Standards
Good housekeeping is essential to safe storage and removal operations. Storage Maida Vale will maintain clean, tidy and well-organised premises, with clear walkways and appropriately marked areas for vehicles, loading, storage and customer access.
We will manage slips, trips and falls by ensuring floors are kept in a safe condition, spillages are cleaned promptly and obstructions are removed from pathways and stairways. Lighting will be maintained at suitable levels in all working and access areas, including storage units, corridors and loading bays.
Training, Information and Supervision
All employees will receive induction training covering health and safety responsibilities, emergency procedures and any site-specific rules. Additional training will be provided for staff involved in physical handling, operation of equipment, vehicle driving or supervision of removal activities.
Instructions, signage and guidance will be provided in clear language. Supervisors will monitor work practices to ensure that procedures are followed and that safety standards are consistently maintained.
Contractors, Customers and Visitors
Storage Maida Vale will take reasonable steps to ensure that contractors working on site understand and comply with our health and safety requirements. Contractors must cooperate with our staff, follow site rules and use suitable equipment and protective measures.
Customers and visitors will be informed of any relevant safety information, including access restrictions, emergency routes and any specific precautions relating to the movement or storage of goods. Staff will provide guidance on safe lifting and the use of handling equipment where appropriate.
Consultation, Monitoring and Review
We encourage open communication on health and safety matters. Employees are invited to raise concerns, suggest improvements and participate in the development of safe working methods for storage and removal services.
Our health and safety performance will be monitored through inspections, audits, incident reports and feedback from staff and customers. This policy will be reviewed regularly and updated as necessary to reflect changes in legislation, business operations or best practice.
Policy Availability and Implementation
This Health and Safety policy is approved by senior management and applies to all activities carried out by Storage Maida Vale. Copies of the policy will be made available to employees, contractors and customers on request and displayed or referenced at relevant points on our premises.
Everyone who works for or with Storage Maida Vale shares responsibility for creating and maintaining a safe environment. By following this policy and associated procedures, we aim to provide secure, efficient and professionally managed storage and removal services with safety at the forefront of everything we do.




